UrbanWave Sales and Marketing Specialist

Why This Role Exists

Cities become better places to live when capable people choose to step in rather than stand aside.

This role is for someone who believes that housing shapes everyday life. It is hands-on, grounded, and outcome-driven. You will work on real homes, real buyers, and real constraints, and help homebuyers identify and secure their dream home.

If you have ever thought, We can do this better here, this role gives you a way to act on it.

What You Will Work On

1. Homes That Are Meant to Be Lived In

• Manage home upcycling projects from purchase to transformation to sale
• Support the marketing of upcycled homes

2. Turning Interest into Real Conversations

• Reach out to inbound leads quickly and thoughtfully (WhatsApp, calls, email, IG DMs)
• Qualify buyer intent without being pushy
• Keep documentation clean: follow-ups, notes, next steps, and outcomes

3. Buyer Guidance, Not Just Selling

• Probe to understand a buyer's intentions, lifestyle, and concerns
• Guide buyers through viewings, decision-making, and the path to offer

4. Telling the Story of Better Homes

• Generate content that showcases UrbanWave's home upcycling journey from old house to thoughtful home (design choices, liveability details)
• Contribute to honest and appealing storytelling that reflects the care behind each transformation
• If you enjoy writing, visuals, or social media, this role gives you room to turn that into meaningful work

Who This Role Is For

You are likely someone who:

• Has sales or hospitality experience and is customer centric
• Is organised and can juggle multiple houses and buyers without dropping the ball
• Is comfortable being on the ground conducting viewings, attending site visits, capturing content
• Is familiar and can speak confidently about neighbourhood differences and trade-offs in the Klang Valley

The Mindset We Are Looking For

• High ownership and proactive - you close any gaps that you see and you're responsive to customers
• Outcome-oriented
• Taste - you can appreciate a beautiful home and have a taste for how to communicate why it's beautiful
• Resilience - you can handle rejection and shifting timelines repeatedly

What You Will Take Away

• A chance to contribute directly to how people live in cities
• A front-row seat to bringing neglected homes back to life
• The satisfaction of helping people make one of the biggest decisions of their lives with clarity and confidence

Perks

• Birthday leave! (Because you shouldn't be working on your birthday)
• Medical insurance reimbursement (includes medical outpatient claims)
• Work gadget allowance
• Lifestyle and mental health allowance (yes, that covers your gym membership!)
• Public transport allowance
• Upskilling and learning opportunities
• Fun company activities (online gaming squad, book club, mushroom farming, climbing, painting, embroidery, hiking, and more!)
• Unlimited pantry snacks and drinks

About UrbanWave

UrbanWave is a home upcycling programme where we purchase, transform and resell old, subsale, landed houses in prime neighbourhoods into modern, livable homes while striving to maintain the original features of the house.

We are seeking a passionate and driven Sales and Marketing Specialist to join our team. The ideal candidate will have experience in sales or hospitality, is proactive, enjoys creating dreamy content, and genuinely wants to make a positive impact on our community. You'll be responsible for helping us match our audience to their dream home. Everyone on the team is a project manager and this role is no different. You'll have the opportunity to manage the transformation of houses from purchase to sale and gain invaluable experiences in upcycling real estate.

The successful candidate will join an energetic, multi-faceted team where everyone gets their hands dirty and is unashamedly authentic. The UrbanWave team is highly collaborative, motivated by growth and possesses a high level of ownership and pride in our work. The successful candidate would enjoy exploring new opportunities, innovating solutions to scale our projects and the exciting pace of a values-based startup.