Job Purpose
The function is to assist in the design, execution, and maintenance of the process (Incident Management and Crisis Management Plans) that identifies possible disruption risks, threats and vulnerabilities that could impact continuity of Prasarana's operations, towards building Prasarana's resilience and the capability for its effective response to financial, legal and technology challenges through comprehensive Business Continuity strategies and plans.
Key Accountabilities
- Coordinate and facilitate all development and administration of Group BCM programs; and the development work of Business Continuity Plans (BCP) for each business function within the company and its subsidiaries.
- Assist business units with the assessment of potential business impact, definition of critical business functions; and the design, development, and documentation of BCP.
- Conduct business continuity and/or risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and operational disruptions.
- Coordinate development of business unit schedules for annual maintenance and updates of business continuity documentation, including exercises, independent reviews and validations.
- Collaborate with business unit management for timely identification, escalation, resolution, and follow-up for all outstanding issues and assist in the development, establishment and enhancement of their incident management plan consisting of scenario-based incident action plan and crisis management plan.
- As BCM Secretariat, to provide direct communications linkage between the BCM Office with other divisions/departments and subsidiaries, command center management, minutes of meetings, and responsible for logging of events during crisis.
- Collaborate with Health, Safety, and Security (HSE) team to align with the organization's emergency management plan with established best practices and community standards.
- Collaborate with IT staff to develop and implement disaster recovery best practices (DRP) to protect and restore systems in the event of Loss/ Failure of Critical Systems due to, i.e. natural disasters, cyber-attacks.
- Create and facilitate testing of BCP and/or DRP execution and ensure effectiveness in accordance with compliance requirements.
- Develop and conduct business continuity awareness program or training activities throughout organisation.
- Coordinate periodical updates to the detailed information supporting business continuity and/or crisis management plans.
- Participate in and engage with stakeholders in relevant BCP development planning meetings and activities.
- Assist in the development of the Business Continuity Management Committee (BCMC) and Terms of Reference (TOR).
- Perform any ad-hoc assignments/initiatives instructed by head of section/head of department.
Qualifications, Skills & Knowledge
- Bachelor's Degree in any field
- At least six (6) years of business continuity management working experience.
- Good understanding of the business
- Good communication and interpersonal skills
- Good presentation skills
- Analytical and details oriented
- Ability to develop collaborative relationship
- Good coordination skill
- Proactive, self-motivated and results oriented
- Knowledge on ISO22301 standard for BCMS
