VP/AVP, L2 Production Support Engineer, Wealth Management Technology, Group Technology
Job Description
Key Accountabilities
Singapore
Job
Technology
Job Posting
Dec 15, 2025, 4:24:42 PM
- Day to Day support of all applications supporting Wealth Management business
- Monitor critical components of the system and troubleshoot problem areas
- Analyze and respond to queries and issues raised by end users in an effective and timely manner
- Work closely with development team to provide fixes for critical application issues
- Perform duties relating to system maintenance to ensure smooth usage of application and adherence to compliance
- Create sustainable systems and services through automation and uplifts
- Keen interest in providing high quality Wealth Management support service and familiar with the demands and escalations of a 24x7 support environments
- Ability to perform business analysis, impact analysis in a structured manner
- Coordinates with Vendor for solution delivery and release upgrades
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
- Participate in system design consulting, platform management, and capacity planning
- Create sustainable systems and services through automation and uplifts
- Balance feature development speed and reliability with well-defined service level objectives
- With at least 6 years of experience with Degree in Business Information Science, Computer Science or Engineering disciplines
- Must have at least 5 years of Avaloq Experience
- Strong Knowledge in Databases such as Oracle PL/SQL, Maria DB,
- Good knowledge in Unix shell scripting or Python
- Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
- Hands-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Grafana, Data Dog, Prometheus, Splunk, Elasticsearch, AppDynamics
- Minimum6 years of experience in IT application support in banking industry
- Excellent interpersonal and Communication skills
- Experience in IBM websphere MQ, Connect Direct, SSH, Tivoli workload scheduler, Linux/Unix environments
- Able to articulate well on solution(s)
- Able to work as a team
- Ability to work under pressure and multitask
- Willing to learn new technologies
Singapore
Job
Technology
Job Posting
Dec 15, 2025, 4:24:42 PM



