About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Fraud Control Management Lead will be responsible for overseeing the development, implementation, and continuous enhancement of fraud detection and prevention strategies across United Overseas Bank (Malaysia) Bhd. This role is crucial in safeguarding the bank's assets, mitigating financial losses, and protecting customers from fraudulent activities.
Job Responsibilities
- Lead the strategic planning, development, and execution of comprehensive fraud control frameworks, policies, procedures, and best practices in alignment with regulatory requirements and industry standards.
- Manage and mentor a team of fraud analysts and specialists, fostering a high-performance culture and ensuring continuous professional development.
- Utilize advanced analytics, data mining techniques, and fraud detection systems to identify emerging fraud trends, patterns, and vulnerabilities across various banking products and channels (e.g., digital banking, cards, loans, trade finance).
- Collaborate closely with internal stakeholders including Risk Management, Compliance, Legal, Wealth & Deposit,, T&O to integrate fraud controls into new and existing processes and systems.
- Oversee the investigation and resolution of complex fraud cases, ensuring timely reporting to relevant authorities and internal committees.
- Develop and implement key performance indicators (KPIs) and metrics to monitor the effectiveness of fraud control measures and report regularly to senior management on fraud trends, losses, and mitigation efforts.
- Stay abreast of the latest fraud typologies, technologies, and regulatory changes, recommending proactive adjustments to the bank's fraud control strategy.
- Represent the bank in industry forums, working groups, and discussions related to fraud prevention and security.
- Manage the budget for fraud control initiatives and technology, ensuring optimal resource allocation.
Job Requirement
- Bachelor's degree in Finance, Business Administration, Risk Management, Computer Science, or a related field. A Master's degree or relevant professional certifications (e.g., CFE, CAMS) is highly desirable.
- Minimum of 8-10 years of progressive experience in fraud management, financial crime prevention, or risk management within the banking or financial services industry, with at least 3-5 years in a leadership or managerial role.
- In-depth knowledge of various fraud schemes, fraud detection technologies (e.g., AI/ML-based systems, rule-based engines), and prevention methodologies.
- Strong understanding of local and international regulatory requirements pertaining to fraud and financial crime (e.g., BNM guidelines, AML/CTF regulations).
- Proven ability to analyze complex data sets, identify trends, and make data-driven decisions.
- Excellent leadership, team management, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization.
- Strong communication skills, both written and verbal, with the ability to present complex information clearly and concisely to diverse audiences.
- Proficiency in fraud management software and data analytics tools.
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced and evolving environment.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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