Warehouse Operations

Key Responsibilities

• Manage the customer relationship to ensure customer service standards are achieved and continuously improved.
• Work and manage all contract financials (budgets, P&L, revenue streams, costs, etc. ) with the Contract Manager.
• Manage and lead the operational teams. Assess and develop (where appropriate) team members in skill development and career management.
• Manage all warehouses HR, OH&S and team member welfare issues.
• Appropriately manage all warehouse human and equipment resource requirements.
• Develop customer relationship to assist in the achievement of additional revenue.
• Ensure all company policies and procedures are adhered to including warehouse / product security.
• Professionally represent the company in all forums (meetings, seminars, courses and etc.)
• Continuously improve contact KPIs.
• Improve own skill base via internal / external training.

Qualifications & Requirements

• Minimum Bachelor's Degree in Business Management, Logistics and Supply Chain, Engineering or Equivalent
• Minimum 10 Years of Experience in Warehouse Operations in a 3PL setting
• Minimum 8 Years of experience in a Managerial Position
• Experience in Warehouse Implementation is an added advantage