Warehouse Operations Executive / Senior Executive

Job Description

• Manage and oversee daily inbound and outbound warehouse operations, including import, export, local, and direct shipment activities.
• Monitor warehouse performance, Goods Receipt (GR) activities, shipment bookings, and capacity planning to ensure operational efficiency and KPI achievement.
• Coordinate and manage SG direct shipment flows and logistics service provider (LSP) activities, including billing, stock count, and damage claim processes.
• Investigate and resolve operational issues, shipment disputes, customer inquiries, complaints, and claims in a timely manner.
• Own warehouse performance reporting, maintain KPI dashboards, and drive corrective actions to improve operational performance.
• Lead continuous improvement initiatives through Lean Management, FMEA, Kaizen, and other operational excellence methodologies.
• Serve as the SAP/EWM Key User, providing system support and driving warehouse digitalization and logistics technology projects.
• Collaborate closely with internal stakeholders, logistics partners, and cross-functional teams to ensure smooth and efficient warehouse operations.

Qualifications

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, or a related discipline.
• Minimum 3-5 years of experience in warehouse operations, logistics, freight coordination, or supply chain management.
• Experience managing import/export operations, warehouse performance, and logistics service providers is preferred.
• Strong knowledge of warehouse operations, inventory management, and logistics processes.
• Hands-on experience with SAP/EWM WM Module exposure to WMS and TMS is highly desirable.
• Customer-focused and capable of managing multiple stakeholders effectively with excellent communication and cross-functional collaboration skills.
• Comfortable working in a fast-paced warehouse environment while leveraging data to drive decisions and improvements.

Additional Information

Your future job location offers you:

• Flexible working environment
• Flexible benefits allowances
• Employee discounts on Bosch products
• Associate Development programs @ BOSCH
• A working environment that promotes diversity and inclusivity

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