Warehouse Senior Manager

• Develop and implement warehouse strategies aligned with Bilabila Retail's business goals and expansion plans.
• Oversee end-to-end warehouse operations including receiving, storage, picking, packing, dispatch, and returns.
• Ensure smooth and timely distribution of goods to all Bilabila Mart outlets and other business units.
• Ensure high inventory accuracy through robust controls, cycle counts, and stock audits.
• Monitor stock levels, slow-moving items, shrinkage, and damages; implement corrective actions.
• Improve warehouse layout, workflows, and SOPs to maximize space utilization and productivity.
• Lead, coach, and manage warehouse managers, supervisors, and operational staff.
• Set KPIs and performance targets for teams; conduct regular reviews and corrective actions.
• Build a strong succession plan and ensure continuous skills development within the warehouse team.
• Manage warehouse operating budgets, manpower planning, and cost optimization initiatives.
• Identify opportunities to reduce logistics, storage, and handling costs without compromising service quality.
• Ensure compliance with company policies, labor regulations, safety standards, and warehouse best practices.
• Drive a strong safety culture and ensure adherence to health & safety procedures.
• Manage risk mitigation plans for stock loss, operational disruptions, and emergency situations.
• Work closely with Purchasing, Merchandising, Retail Operations, Finance, and HR teams.
• Support new store openings, promotions, and peak-season planning.
• Lead or support system improvements such as WMS, ERP, and digital transformation initiatives.

Requirement:

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Professional certifications (e.g., Supply Chain, Logistics, Lean, Six Sigma) are an added advantage.
• Minimum 10 years of experience in warehouse, logistics, or supply chain operations.
• At least 5 years in a senior management or leadership role, preferably in retail, FMCG, or distribution environments.
• Strong leadership, people management, and decision-making skills.
• Deep understanding of warehouse operations, inventory control, and distribution processes.
• Proven ability to manage large teams and multi-shift operations.
• Strong analytical, problem-solving, and cost-management capabilities.
• Excellent communication and stakeholder management skills.