Windows / VMware Administrator

Project Description:

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.

The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities:

Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails

Participate in DR/BCM activities or infrastructure related upgrade

Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Mandatory Skills Description:

Degree in computer science/engineering or related disciplines.

3+ years of experience in application development and support environment

Windows Server-Hands-on experience with installation, configuration, and troubleshooting of Windows Server environments.

VMware :Working knowledge of VMware

Server Build & Clustering:

-Must be able to build servers from scratch (OS installation, configuration).

-Experience in setting up clustering and high-availability environments

Scripting:- Proficiency in writing automation scripts

Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets

Mandatory Technical skills : Oracle / MS SQL, PowerShell, Python, Windows.

Excellent communication, interpersonal and analytical skills

Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors

Excellent & proven Incident/Problem Management and organization skills a must