Mission
Job Overview
As our In Store Workshop Technician, you will be carrying out high-quality services and product/service sales, while you guarantee that your customers and users get a long-lasting satisfaction, along with business and environmental performances.
We Are Hiring At These Stores
- Decathlon Shah Alam
- Decathlon Petaling Jaya
- Decathlon Bandar Sri Damansara
Responsibilities
- You will take charge of customer's sports equipment by providing support in assessing and identifying issues with their equipment either in-person or remotely.
- You constantly provide high-quality services and guarantee the safety of your customers with their repaired equipment
- To repair, maintain, and personalize customer equipment with the right tools to guarantee good quality execution of the job.
- To ensure safety for members, team mates and and also at store level while handling all types of equipment.
- To prepare and secure physical and digital stock for future and current sales.
- You are proactive with your customers, promoting a sustainable and safe use of their sports equipment
- To know all related products/services that we offer to have a better understanding of customers needs.
- To interact with customers on all available channels to assist on current future needs with their equipment.
- You empathize with customer/member's needs, and you maintain a positive attitude.
- You propose and sell add-on services to facilitate the sports equipment
Profile
What Are We Looking For
- Sportive
- Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus
- Minimum qualifications: Bachelor's Degree is required
- Fresh Graduates to more experiences candidates are encouraged to apply
- Has prior working experience in manufactured goods would be an advantage
- An entrepreneur, vital and responsible
- Able to communicate effectively with all levels of the organization.
- Have a strong desire for continuous improvement and eager to learn
- Enjoy working in a vibrant and agile environment
- Strong interpersonal skills- someone who is ever ready to engage, listen and the ability to influence
- Possess a level of integrity and a team player.
- Digitally Savvy
