Job Responsibilities

a) Technical & Strategic

Acts as the focal point on technical-related matters involving Worldwide Holdings Berhad Group of Companies (Group) insurance/takaful program including but not limited to General, Liability, Employee Benefits, Large Specialized Risk and Construction Insurance.
Initiate and lead the procurement of the Group insurance/takaful program and to ensure such insurance takaful program achieves value for money without compromising the adequacy of insurance/takaful coverage.
Provide strategic recommendations to management on improvements to the insurance/takaful program.
Analyze premium trends and claim ratios to support accurate forecasting and premium/contribution negotiations.

b) Program Management & Governance

Manage the maintenance, development, performance, governance, administration and delivery of the insurance/takaful provision for the Group.
Develop, implement and update internal insurance guidelines, SOPs, and compliance to support good governance and risk control.

c) Claims Management & Stakeholder Engagement

Monitor insurance/takaful activities including claim administration, dealing with insurance/takaful operators, brokers/agents and adjusters.
Represent the Group in claims surveys, risk inspections, and related engagements, ensuring proper documentation and follow-through
Periodically report to the management on the performance of the insurance/takaful program including but not limited to insurance/takaful operator performance, premium rebate (if any) and/ or claim statistics.

d) Cost Planning

Prepare and manage the insurance premium/contribution budget for the Group, ensuring alignment with corporate financial plans.
Track actual costs against budget, perform variance analysis, and recommend cost optimization strategies.

Job Requirements

Degree in Insurance or Business Administration Majoring in Insurance or Risk Management or AMII/ACII or other relevant qualifications with sufficient work experience in the insurance/takaful industry.
Able to work independently and culturally adaptable team player.
5 10 years in the insurance/takaful industry (insurance/takaful company; broking and/or corporate agency)
Strong expertise and knowledge across various classes of General Insurance, including Miscellaneous, Liability, Engineering, and Employee Benefits.
Solid understanding of underwriting principles, risk assessment, and claims management across multiple lines of insurance/takaful.
Good market knowledge and familiarity with current insurance/takaful products, trends, and regulatory requirements.

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