Ms Office Applications, trade regulations, airfreight documentation standards, shipment booking and coordination, shipment data entry, communication and coordination

Japanese language proficiency, English Communication Skills, JLPT N1, Kanji

customer service, upselling, Reservation Systems, Mandarin, Internet Savvy, Cantonese, written English, cross-selling

Team Collaboration, Customer Service, Adaptability, Operational Performance, Communication

operational execution , Data Cleaning, seller incubation, data scrapping, Document Management, data matching, project execution, problem-solving skills

Customer Service

Customer Service Management system, Consumer Electronics, zendesk, Technical Skills, Home Appliances, Air-conditioning

Problem Solving, Active Listening, Time Management, Conflict Resolution, Product Knowledge, Multitasking, Technical Support, Customer Engagement

Ticketing Tools, customer service, e-commerce