Javascript, C Sharp, software development life cycle concepts, project management, ERP applications, Business Process Improvement, Technical Troubleshooting, SCM shop floor control, business-to-business integration

Javascript, C Sharp, software development life cycle concepts, project management, ERP applications, analytical technical troubleshooting, communication documentation, SCM shop floor control, business-to-business integration

Asset Management, Printers, Networking, Group Policy, It Infrastructure Support, System Administration, Ios, Android, Mac Operating Systems, SCCM, Hardware Troubleshooting, Scripting, scanners, device deployment, VoIP, Active Directory, printing services, incident management processes, Telephony, ITSM tools

VMware, Fortinet, Network Technologies, Dns, DHCP, AWS, Vulnerability Management, Routing, Windows Server Administration, Group Policy, Google Cloud, Vlans, Palo Alto, Microsoft 365, Cisco, Itil Processes, Azure, Hyper-V, Enterprise storage and backup solutions, service management principles, Firewall technologies, Active Directory, Switching, cybersecurity best practices

Linux Servers, VMWare, M365, Storage, Azure, Database

Servicenow, BMC Remedy, Change Management, Itil Framework, Slas, Configuration Management, Request Management, Incident Management, Problem Management, Knowledge Management, ITSM best practices, Change Advisory Board processes, Jira Service Management, Service Desk Operations, Service Catalog Management, KPIs, OLAs, ManageEngine

Integration Architecture, network infrastructure, Salesforce, SIP telephony, Cloud Contact Center software, vendor management, VoIP, AI Conversational Solutions, Genesys Cloud, cloud platform administration

Networking Devices, Windows Server, storage technologies, Server Virtualization, Switches, Dns, Tcp Ip, Load Balancers, Firewalls, Network Security Management, Linux Red Hat, File Services, Packet Shapers, Active Directory

It Service Management, Apis, Application Architecture, Erp, Integrations, Databases, Web Services, Root Cause Analysis, System Integration Concepts, Troubleshooting, Cmms, Hrms, Oracle NetSuite, CRM, Wms