Enterprise Architecture, Power Bi, Data Warehouse, Sql, ELT, Azure Data Factory, Data Lake, Databricks, Etl, Azure Cloud Infrastructure, AI Solutions, Data Solution Platform Architecture, ADLS, Microsoft Copilot

application migration , IT infrastructure architecture, designing scalable, compliant infrastructure solutions, LPTMs, BOMs, migration cutover, hypercare periods

Customer Experience (CX), Ivr, Enterprise Integration, Solution Architecture, Solution Consulting, Banking Domain, Technical Documentation, Genesys Cloud, CTI Solutions, Omnichannel Customer Engagement, Contact Center Solutions, Softphone Deployment, Telephony Systems, SIP, Call Flows, CX Routing, Microsoft Dynamics 365, Stakeholder Management, Production Support, Troubleshooting, Financial Services, Telecom, Cloud CX Platforms, Cantonese, Mandarin, English Communication

Enterprise Architecture, Sql, Power Bi, Databricks, Azure Data Factory, Azure, Data Lake, Data Warehouse, Microsoft Copilot, Data Solution Platform Architecture, ADLS, AI Solutions

Data Center Migration

Technical Architect, Lead Consultant, Solution Design, APEX, Integration, Salesforce, Salesforce Architect, Financial Services Cloud, FSC, OmniStudio, Vlocity, Presales