Key Responsibilities

Human Resources Operations
Assist in managing daily HR tasks, ensuring smooth operations within the department.
Ensure compliance with company policies, employment laws, and statutory requirements.
Prepare HR reports and support the HRM in financial and departmental budgeting.
Payroll Administration
Manage and oversee payroll processing for all employees, ensuring accuracy and timeliness.
Handle statutory contributions, leave records, and staff benefits administration.
Liaise with Finance for payroll reconciliation.
Learning & Development
Coordinate and monitor training programs in line with IHG brand standards and hotel needs.
Maintain training records and support career development initiatives for staff.
Assist in planning and delivering training workshops and orientations.
Employee Engagement & Well-being
Support the HRM in driving employee engagement programs and initiatives.
Contribute to achieving targeted Colleague Heartbeat results.
Organize staff activities, recognition events, and wellness initiatives.
Performance Management & Discipline
Assist with staff performance reviews and documentation.
Provide guidance on disciplinary matters and ensure policies are applied fairly and consistently.
Maintain confidential employee records and disciplinary files.
HR Audit & Compliance
Support HRM in preparing and improving HR audit readiness and compliance.
Ensure accuracy in documentation, contracts, and filing systems.
Conduct periodic checks to meet audit standards.
Leadership Support
Act as the HR department head during the absence of the HRM.
Provide advice and support to Heads of Departments on HR-related matters.
Contribute to HR strategy development and implementation.

Core Competencies

Strong knowledge of HR policies, employment law, and best practices.
Analytical and detail-oriented with strong organizational skills.
Excellent communication and interpersonal skills.
Strong leadership and ability to influence others.
Proficiency in HRIS systems, payroll software, and Microsoft Office.
Ability to manage multiple tasks and deadlines under pressure.
High level of confidentiality, integrity, and professionalism.

Qualifications & Experience

Degree/Diploma in Human Resources, Business Administration, or a related field.
At least 3–5 years of HR experience, preferably in hospitality.
Experience in payroll, employee engagement, and HR audits is highly desirable.
Previous supervisory or assistant managerial experience in HR is an advantage.

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Assistant Human Resources Manager