Edi, Order confirmation, Customer forecast communication, rma, Customer order entry, Shipping and tracking information

CAR (Corrective Action Request), FQR (Field Quality Request), RMA (Return Material Authorization), Excel, Order to Invoice Process, Pdf, Fax, PCPRCE 2 Customer Part and Pricing System, SSRQ, Planned Demand, e-Compass and Forecast Response reports, SIMS Setup Request, Quote Center, Quality assurance processes, MyArrow accounts, Order Entry, contract pricing

Proficient with internet, Fluent reading and writing in English, PC experience in a Microsoft Windows environment, Microsoft Word, Professional verbal and written communication in local language

Customer Service

Hubspot, Microsoft Office, Customer Service, CRM, Salesforce, zendesk

crm software, Data Entry, Problem Solving, Product Knowledge, Multitasking Skills, Time Management, Conflict Resolution, Communication Skills, Sales Techniques, Technical Support

Written Communication, Problem-solving, Fluent In English

Fluent In English, Problem-solving, Written Communication