AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

- Provide day-to-day BAU BPC support to LBUs using SAP
- Ensure solutions are consistent with regional template and ensure regional solution architecture team is aligned.

- Perform BAU Activities - Incident and Service Request:

Perform diagnosis / investigation / troubleshooting.
Perform configuration changes/ fixes or work closely with vendors where necessary to resolve incident.
Manage all assigned SNOW ticket pertaining to enquiries and incident and deliver according to SLA target.

- Perform BAU Activities - Change Request:

Develop & update Change Scope Analysis (CSA) and documentation (i.e. Functional Specification Documentation (FSD)).
Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).
Prepare test scenarios & acceptance criteria.
Inform on readiness for Regression Test / Production deployment
Prepare & submit Change Deployment Template.
Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.
Perform Post Deployment Validation.

- Perform BAU activities as per defined in accordance with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios.
- Ensure solutions are consistent with regional template.
- Positive collaboration with all stakeholders on BAU related matters.
- Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.
- Provide training to end users.
- Participate in project activities with mainly on BPC focus.
- Support BPC technical activities such as data extraction, data manager package and package link, input and output templates.
- May require short term travel, standby and shift arrangements.
- Supporting Team Manager on work assignments as per required.

Education

Bachelor's Degree in Information Systems or Accounting equivalent is required.

Experience

5 to 8 years relevant experience in regional solution / system support with SAP BPC focus across the APAC region.
At least 3 end to end project implementation experience in BPC will be added advantage.
Applied accounting / business knowledge in SAP BPC 10.0/ BPC 2021 system.
Proven business analysis experience with end-to-end Consolidations functions.
Good understanding of Budgeting and Forecasting processes.
Configuration experience with BPC (or comparable) consolidation tools.
Working knowledge of SAP BW is preferred.
Knowledge of the SAP FICO modules and ANAPLAN will be added advantage.
Experience with hands-on BPC functional, technical design and configuration is a must.
Strong VBA experience & excellent knowledge of MS Office Excel functions is preferred.

Certifications/licenses

Relevant SAP certification.

Additional skills

SLA familiarity and performance driven work culture.
Good communication.
Good problem solving and analytical skills.
A strong team player with leadership qualities and a positive attitude.
Able to work extended hours when necessary.

Assistant Manager, BPC