Customer Service Operations, Process improvement, Team Leadership, Cross-functional collaboration, Automation and standardization

Sap S4 Hana, Microsoft Office, Iso 9001, GDPMD, Customer Service, Logistics, Supply Chain, Order Processing, Capa

Workflows, Ms Office Applications, Rates Analysis, Transportation documentation, Process Monitors, Data Entry

B2 level English proficiency, C1 level Mandarin proficiency, Familiarity with mobile operating systems, Technical Troubleshooting, Confidence in navigating multiple systems and tools

Shipment exception handling, Customer Support, Case Management, Customer Service, Customs clearance processes

SAP, KPI management, Order Management, Continuous Improvement, Customer Service, Logistics, Supply Chain, ERP systems, CRM, Lean Six Sigma

Customer Service, ax system, stock consumption