"Customer Service", Call, Inbound, Outbound, Voice

Quality Assurance, AICC AI chatbot routing logic, customer support automation, CRM, Knowledge Base

Service Management, Bpo Operations, Remote working, Customer Support, Client Management

Microsoft Office, SCCM, Incident Management, Call management system, Citrix Support, Active Directory, Networking patching, Exchange account maintenance, Windows 10 support, Avaya

SAP, Customer service, salesforce, CRM

Numerical acumen, Japanese proficiency, Live-chat Customer Service, Customer Service

Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling