CAR (Corrective Action Request), FQR (Field Quality Request), RMA (Return Material Authorization), Excel, Order to Invoice Process, Pdf, Fax, PCPRCE 2 Customer Part and Pricing System, SSRQ, Planned Demand, e-Compass and Forecast Response reports, SIMS Setup Request, Quote Center, Quality assurance processes, MyArrow accounts, Order Entry, contract pricing

Customer Service

Hubspot, Microsoft Office, Customer Service, CRM, Salesforce, zendesk

crm software, Data Entry, Problem Solving, Product Knowledge, Multitasking Skills, Time Management, Conflict Resolution, Communication Skills, Sales Techniques, Technical Support

SAP, Order Management, Sales Support, Logistics coordination, Customer Service, Malaysia e-Invoicing processes, ERP systems, Shipping Documentation, SST