DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

At DHL Group, people mean the world to us. That's why our goal has always been to attract and retain the best talents the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Our people are the engine of our results and successes. With our Group-wide Certified Initiative, we aim to create a team of certified divisional experts with a best-in-class culture and provide a lifelong learning and engagement journey for our employees:

from foundation fundamentals, where employees gain a better understanding of our business processes and interconnected nature of all business units
through a broad range of subsequent modules geared towards their individual role and functional specific skills
to developing leadership skills, based on our Leadership Attributes that apply to employees throughout the Group and serve as a compass for action

All Certified modules are run by employees who have completed special facilitation training. This increases the learning effect and impact of the training and fosters a sense of loyalty and team spirit. Certified helps promote a culture of customer-centricity and assists in creating an environment where our employees can be at their best every day.

We are looking for an immediate, full-time, permanent position in APAC at Cyberjaya, Malaysia.

Job Purpose:

Full responsibility to propose, design and implement the CLP program management for Asia Pacific, including engagement and enhancement of the CLP facilitator pool, stakeholder management on all levels (champions, implementation managers, facilitators, participants, senior management), module implementation planning, reporting and budgeting for the region.

Your tasks:

Primary consultant for the CLP program in the AP region, providing consultancy to senior management, CLP Champions, CLP Implementation Managers, CLP Facilitators
Steer and manage all internal and external CLP contacts in AP
Manage internal and external service providers
In partnership with Global CLP program management, analyze needs assessments of business unit to identify engagement & enablement needs. Participate in evaluation and monitoring of success of CLP modules.
Manage and further develop the community of CLP Champions and CLP Implementation managers in Asia Pacific, e.g. aligns and engages for CLP topics, plans implementation volume in alignment with stakeholders
Further develop the CLP facilitator pool in Asia Pacific by analyzing the existing pool, recruiting and qualifying facilitators for CLP modules, both face-to-face and online
Engage, consult and coach CLP faciliators individually in Asia Pacific
Ensure consistency and quality of facilitation by acting as lead facilitator, coaching facilitators, designing and managing CLP master classes
Develop and implement formats for community building for facilitators in the AP region
Facilitate CLP modules for a wide variety of target groups at specialist and management level
Build strong, trusting cross-functional relationships with managers
Understand key stakeholders interests and concerns and provide guidance to line managers and employees
Professional leader for CLP program management with focus on the AP region and its particular needs
Provide guidance and consulting on CLP matters to senior business team, drawing on specialists as needed
Effectively interact with global CLP program management and ensure that local issues are taken into account when developing global modules and implementation standards
Manage the Certified Logistics Professional program for Asia Pacific in all areas
Ensure that project goals and objectives are met within agreed upon time, scope, budget, quality and resource requirements using excellent communication skills.
Further develop logistics processes for the AP region (materials procurement, warehousing and dispatch)
Continually improve processes for implementation of CLP modules (e-learning courses, online classroom instruction and face-to-face training sessions)
Coach and mentor the CLP community in Asia Pacific: champions, implementation managers, facilitators
Leads project teams

Your profile:

University degree
HR certification is plus
Experience driving within divisional initiatives
Several years of relevant professional experience in the area of Certified and Learning & Development
Sound experience with Certified facilitation, ideally at the level of Certified Master Facilitation
Relevant knowledge in the use of SharePoint, Microsoft Office including Teams, Zoom, Mural
Understanding of learning and development techniques, instructional design, measurement of learning interventions, and performance improvement
Excellent consulting skills
Strong conflict management skills
Strong interpersonal skills
Excellent verbal and written communication skills
Develop strong trusting relationships in order to gain support and achieve results
Manage multiple conflicting priorities
Work independently and with little guidance to achieve objectives
Demonstrated people leadership capability to drive and motivate staff to meet project deliverables
Strongly demonstrated leadership in project process and planning activities; strategic approach
Results-oriented and driven by goal achievement with a strong focus on excellence and high quality project delivery
Experience in various HR-related areas
Experience working in a multi cultural team in a multi national environment

We offer:

Great opportunity to work for the biggest logistics company in the world
International and virtual environment
Flexibility and great opportunity to learn
Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don't hesitate and start your application.

CLP Program Manager APAC