The Senior Sales Consultant is responsible for driving membership sales, generating new business opportunities and managing the sales pipeline to support the overall growth of Anytime Fitness Kluang Perdana.

This role is ideal for an experienced and results-driven sales professional who is confident in prospecting, relationship building, presenting membership solutions and closing sales. The successful candidate will also support the Club Management team in achieving membership, revenue and customer acquisition targets.

Key Responsibilities

Sales & Business Development

Drive new membership sales and achieve monthly sales and revenue targets.
Generate new leads through proactive prospecting, referrals, corporate outreach, events and community activities.
Conduct professional club tours, membership presentations and sales consultations.
Identify customer needs and recommend suitable membership packages and solutions.
Build and maintain strong relationships with prospects and members to maximise conversion and retention.
Develop corporate membership opportunities and establish partnerships with local businesses and organisations.
Conduct a minimum of 1 corporate membership presentation per week.
Follow up consistently with prospects through calls, WhatsApp and other communication channels.

Lead & Pipeline Management

Manage and maintain an accurate sales pipeline from lead generation through to conversion.
Ensure all leads are contacted, followed up and updated within the required timeframe.
Monitor conversion rates, follow-up activities and sales performance.
Identify opportunities to re-engage inactive or lost leads.
Maintain accurate records in the club's sales/CRM systems.

Member Account & Club Support

Support the club in following up on outstanding payments and bad debt cases.
Assist with membership freezing, termination and renewal follow-ups where required.
Maintain a high level of customer service throughout the membership journey.
Support club promotions, launches, events and community engagement activities.

Team & Performance

Work closely with the Club Manager and team to achieve overall club targets.
Share sales techniques, best practices and market insights with other team members.
Take ownership of individual KPIs and contribute to the club's overall sales performance.
Participate actively in sales meetings, training and performance reviews.
Provide regular updates to management on sales activities, pipeline status and key opportunities.

Key Performance Indicators (KPIs)

The successful candidate will be measured against:

Monthly membership sales target
New Joiner / membership acquisition
Sales conversion rate
Lead follow-up and pipeline management
Corporate membership acquisition
Minimum 1 corporate presentation per week
Revenue and sales performance
Membership retention and account follow-up
Individual and club sales contribution

Requirements

Minimum 2 years of sales experience, preferably in fitness, membership, retail, hospitality, property, automotive, insurance or other target-driven industries.
Proven ability to achieve and exceed sales targets.
Strong communication, presentation and negotiation skills.
Confident and comfortable engaging with customers and corporate clients.
Strong follow-up and closing skills.
Proactive, energetic and self-motivated.
Strong customer service and relationship-building skills.
Able to work independently while contributing effectively as part of a team.
Comfortable working in a target-driven environment.
Willing to work weekends, public holidays and during promotional events when required.

What We Offer

Competitive basic salary and attractive sales incentives.
Performance-based career progression.
Opportunity to progress into Sales Manager / Club Leadership roles.
Structured training and coaching.
Opportunity to build corporate and community business networks.
Career development within the Anytime Fitness network.

If you are a passionate sales professional who enjoys winning, building relationships and creating business opportunities, we want to hear from you.

Join Anytime Fitness Kluang Perdana and take your sales career to the next level.

Sales Consultant, ASB

Senior Sales Consultant (Kluang Johor)