"Customer Service", "Customer Support", Inbound, Outbound

Customer Service, Coaching, Customer Support, Understanding of CS KPIs, Mentoring, Basic knowledge of stocks

Quality assurance, Customer service, Cross-selling, phone etiquette

Customer Experience, CRM, Service Excellence, Banking Operations

Technical Skills, Customer Service Management system, e-commerce, zendesk

Cash handling, Cross Selling, Transaction Processing, Basic banking knowledge, Sales Experience, Customer service