Account Acquisition Executive (Vacation Rental Marketplace)
TDCX- Posted 13 hours ago
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Job Description
Role Overview
The Sales Acquisition Specialist is a key member of the sales team, responsible for driving new business acquisition and expanding the professional host network for a leading travel and hospitality platform. In this dynamic role, you'll be the first point of contact for prospective hosts and partners, leveraging your sales skills, relationship-building expertise, and product knowledge to champion the benefits of joining a thriving marketplace. Success in this role requires a motivated, results-driven individual eager to shape the future of travel and property management.
Key Responsibilities
● Outreach & Acquisition
○ Proactively identify, research, and engage high-potential hosts and business partners using outbound calls, emails, and other channels.
○ Deliver consultative sales pitches and tailored solutions to prospective clients, guiding them through the onboarding process.
● Relationship Building
○ Establish rapport and build trust quickly with decision-makers and key stakeholders.
○ Serve as a knowledgeable advocate, educating prospects on platform offerings, market trends, and industry best practices.
○ Maintain ongoing communications to ensure a seamless onboarding experience and exceptional customer service.
● Pipeline Management & Reporting
○ Progress opportunities through the sales pipeline, consistently meeting or exceeding individual KPIs and targets.
○ Accurately record and manage customer data and sales activities in CRM systems (Salesforce, HubSpot, etc.).
○ Provide regular updates, insights, and recommendations based on market feedback and client interactions.
● Collaboration & Continuous Improvement
○ Work closely with territory sales teams, program managers, and internal stakeholders to achieve team and company goals.
○ Share success stories, innovative solutions, and process improvements.
○ Engage actively in ongoing training, personal development, and knowledge sharing.
Skills & Qualifications
● 4 + years of end to end B2B sales, and accunt optimising, managing, ownership skill is a MUST
● Proven record of exceeding sales targets in a fast-paced, performance-driven setting.
● Formal sales training or top individual contributor recognition (e.g., President's Club) is a plus.
● Experience with outbound sales and managing high-volume queries across multiple platforms.
● Proficiency in CRM systems (e.g., Salesforce, HubSpot) and sales enablement tools (e.g., Outreach, LinkedIn Sales Navigator).
● Excellent interpersonal, presentation, and communication skills (written & verbal) in English; additional languages are a plus.
● BA/BS degree or equivalent experience.
● Strong organization, time management, and multitasking capabilities.
● Creative, proactive, coachable, resilient, and ambitious mindset.
● High degree of professionalism, attention to detail, and commitment to customer service.
● Awareness of social media and adaptability to changing business needs.
Core Competencies
● Customer Focused
● Results Oriented & Competitive
● Effective Time Management
● Flexibility & Adaptability
● Resilience & Tenacity
● Strong Collaboration Skills
● Strategic Thinking & Problem Solving
Additional Information
- Joining Date: 2nd Nov 2026
- Working Location: Near Bangsar LRT station, KL
- Working hour: MYT 7AM - 4PM, Monday - Friday
- Market Focus: Australia & New Zealand (ANZ)
- Must possess valid, unrestricted legal authorization to work in Malaysia for work authorization
- Professional fluency or C1 level in English with exceptional verbal and written communication skills to support the ANZ market.

