Admin Executive

ABOUT US:

We. is a global communications agency helping brands navigate an ever-changing world. We've spent decades at the intersection of technology and humanity, translating new innovations into meaningful experiences that connect with people. As change accelerates and expectations evolve, we use our expertise to help brands communicate through complexity to drive connection, understanding and progress. We offer a range of solutions with this in mind, across diverse industries, audiences and stakeholders. In a city fueled by innovation and ambition, our teams in Singapore are passionate about Singapore Inc. We shape brand narratives and share stories that masterfully blend communications with data, strategy, earned-centric creativity and digital-first thinking. Our deep expertise in Public Sector, Travel & Tourism, Tech, and B2B industries combined with proprietary AI tools and a leading-edge tech stack ensure that we transform content into connections and stories into impact.

Purpose of the Position:

Are you a detail-oriented and tech-savvy individual looking to kick-start your career in IT and administration We are looking for a motivated IT & Admin Executive to join our Malaysia team on a 12-month contract.

In this role, you will be the backbone of our Malaysia office operations keeping our IT systems running smoothly while supporting the day-to-day administrative needs of the team. You will work closely with both our Singapore HQ and local Malaysia teams, ensuring seamless communication and operational efficiency across borders.

This is a fantastic opportunity for someone who enjoys wearing multiple hats, thrives in a dynamic environment, and wants to build a strong foundation across IT support and office administration. If you are resourceful, proactive, and love solving problems we want to hear from you.

Responsibilities:

IT Support

• Provide first-line IT support to Malaysia office staff, troubleshooting hardware, software, and connectivity issues
• Set up, configure, and maintain office equipment including laptops, printers, monitors, and peripherals
• Liaise with the Singapore IT team to escalate and resolve technical issues in a timely manner
• Assist with onboarding and offboarding processes, including provisioning and decommissioning of devices and accounts
• Maintain an up-to-date inventory of IT assets across the Malaysia office
• Support the implementation and upkeep of IT policies, security protocols, and software updates
• Manage and maintain user accounts, access permissions, and email configurations across internal platforms
• Monitor system performance and flag irregularities or potential issues to the relevant IT team
• Assist in setting up meeting rooms with the necessary AV and conferencing equipment for internal and external meetings
• Help develop and maintain simple IT documentation such as user guides, FAQs, and SOPs to support staff self-service

Administration

• Manage day-to-day office administrative tasks including scheduling, correspondence, and filing
• Coordinate with vendors, building management, and external service providers to ensure smooth office operations
• Support procurement processes including sourcing quotes, raising purchase orders, and tracking deliveries
• Maintain organised records, documentation, and administrative databases
• Coordinate with the Singapore team on cross-border operational matters and support regional reporting needs
• Assist in organising internal meetings, events, and team activities
• Handle incoming and outgoing correspondence, including courier and mail management
• Support the onboarding experience for new Malaysia hires, including workspace setup, access card arrangements
• Support HR and People Operations with scheduling interviews, managing leave records, and coordinating team engagement activities
• Serve as the first point of contact for office visitors, ensuring a professional and welcoming front-of-house experience

Qualifications:

• Diploma or Degree in Information Technology, Business Administration, or a related field
• At least 1 to 2 working experience in office administration and/or IT support is an advantage
• Basic understanding of IT systems, hardware troubleshooting, and Microsoft 365
• Strong organisational skills with keen attention to detail
• A proactive problem-solver who can manage multiple tasks and prioritise effectively
• Ability to work independently and collaboratively within a cross-border team environment
• Good interpersonal and communication skills comfortable liaising with both technical and non-technical stakeholders
• Willingness to learn and adapt in a fast-paced, evolving environment
• Strong English communication skills (written and verbal)
• Malaysian citizen or holder of a valid work authorisation in Malaysia

Equal Opportunity: We. provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.

Diversity and Inclusion: We. values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas

Applicants are encouraged to submit their applications without their self-portrait, information on age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.