Assistant Manager, Business Analytics

As an Assistant Manager, Business Analytics, you will own customer relationship building, needs assessment, and requirements management. You will challenge the status quo using data analytics to provide actionable insights that directly support business decision-making. Working closely with cross-functional business units, you'll translate complex data into clear, compelling narratives that drive real business impact.

Key Responsibilities

• Dashboards & Reporting: Collaborate with business units to build, maintain, and enhance dashboards and visualizations using Google Data Studio, Tableau, or custom GA reports.
• Data Storytelling & Insights: Perform ad-hoc audience, readership, ad, and subscription analysis, translating complex metrics into plain language and actionable recommendations.
• Data Science Collaboration: Partner with the data science team to refine use cases, provide data modeling inputs, and perform feasibility studies.
• Audience Journey Optimization: Support reader and subscriber journey improvement across acquisition, retention, and recovery using EDM, web/app pushes, and web messages.
• Project & Vendor Management: Manage end-to-end analytics initiatives, timeline constraints, dependencies, and vendor relations including operations, contracts, and billings.

Required Qualifications

• A relevant Bachelor's Degree or Postgraduate Degree.
• Minimum of 5 years of related work experience.
• Experience in Commercial Data Analytics, Web Analytics, Media, Consulting, Customer Analytics, or Social Media Analytics.
• Highly analytical and proficient in Excel & Google Sheets.
• Hands-on experience with BI/Visualization tools like Google Data Studio.
• Knowledge or experience in Google Analytics, SQL data querying/extraction, Marketing Automation, Google Ad Manager, and Sales Analytics is a strong plus.

Why Join Star Media Group

• Work at our HQ in Petaling Jaya, just a 5-minute walk from MRT Phileo Damansara.
• We've got you covered with comprehensive medical and dental insurance.
• Enjoy the convenience of our dedicated in-house cafeteria.
• Unlock your potential with continuous in-house training and enjoy exclusive staff discounts on our partner brands.