About Setel:
The Future of Mobility Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.
Role Purpose:
As the Learning & Development (L&D) Assistant Manager, you will play a crucial role in designing, delivering, and evaluating training programs that address Setel's learning and development needs. This role plays a pivotal part in enhancing the skills, knowledge, and overall performance of employees, ultimately contributing to the achievement of Setel's goals and objectives.
In This Role You Will:
Training Need Analysis (TNA)
- Conduct thorough needs assessments to identify gaps in knowledge and skills within the organization.
- Collaborate with Head of Departments (HODs) and managers to determine training priorities for each department.
- Develop customized training programs and materials that align with Setel objectives
- Utilize various instructional methods, including e-learning, workshops, and on-the-job training, to meet diverse learning needs.
Training Delivery, Assessments & Evaluation
- Facilitate training sessions, workshops, and seminars for employees at all levels
- Ensure that training sessions are well-organized, engaging, and effective.
- Develop assessment tools and metrics to measure the effectiveness of training programs.
- Collect feedback from participants and stakeholders to continuously improve training initiatives.
- Stay updated on industry trends and emerging learning and development practices
Compliance and Reporting
- Utilize data analytics to monitor and assess the effectiveness of training programs, making data-driven recommendations for employees career development.
- Ensure adherence to the compliance of company policies, industry regulations, and legal requirements.
Other Assignments
- To assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
You're A Great Fit If You Have:
- Bachelor's degree in Human Resources, Psychology, or related field. Master's degree is a plus.
- Proven experience (8 years) in TNA, instructional design, curriculum development, and training delivery.
- Strong communication and presentation skills.
- Ability to work collaboratively and build relationships with stakeholders.
- Analytical skills to assess training program effectiveness.
- Certifications in training and development (e.g., Train The Trainer certification by HRDC).
What Makes Working With Us Awesome
- Our people and culture- You will get to work with awesome and friendly colleagues with whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer learning.
- Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
- Development-focused - Your learning and growth matter most to us. We are people-centric and always ready to help our people define what they want to make an impact on and craft their learning plan accordingly.
Cool Perks/Benefits
- Hybrid working arrangement; Flexible working hours
- Relax and unwind in the leisure area with video games, board games, books, and more.
- Wear your favorite jeans, or any cool OOTD so that you can work comfortably (in style).
- Coffee, tea, or snacks are available for consumption at the pantry. Because you'll be happier with a full tummy.
- A healthy body leads to a brilliant mind. Let's get moving with the inter-company sports team.
- There will be workshops, talent shows, sports activities, and other events for sharing and bonding.
Personal Data Protection
Setel Ventures Sdn Bhd is fully committed to the protection of Personal Data and compliance of the Personal Data Protection Act 2010 (Act). Setel Ventures Sdn Bhd assures that any Personal Data collected, stored, processed, and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Setel Ventures Sdn Bhd.
We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement.
By clicking on Apply, I agree to the data privacy statement and I accept it.
