Assistant Manager/ Manager, Agency Transformation

About the Job

• Oversee the development and execution of agency transformation projects which include but not limited to change management for AI tools adoption and new MHIT products adoption.
• Achieve divisional productivity and active ratio targets through the successful implementation of agency transformation projects.
• Work closely with departments within Agency Distribution Division to design initiatives and programmes for agency force with the objective of driving new initiative adoption to improve productivity and increase active ratios of the agency force.
• Identify learning needs of the sales force to enhance competencies required for the successful delivery of agency transformation projects.
• Regularly review agency performance and identify the need to revise project action plans to achieve business goals.
• Organise meetings with project leaders and workstream members to ensure deliverables are met within agreed timeline.
• Ensure effective and timely support to meet the needs of the agency force.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/ risks and proactively shares best risk management practices.

We are looking for people with

• A Bachelor's Degree in any discipline or an equivalent qualification.
• Professional certifications such as Certified Financial Planner (CFP), Registered Financial Planner (RFP) or Fellow Life Management Institute (FLMI) will be an added advantage.
• At least 3 years of experience in business development and/or transformation projects within the life insurance industry.
• Excellent verbal and written communication skills.
• Strong ability to communicate effectively with stakeholders at all levels.
• Strong attention to detail and the ability to manage multiple tasks effectively.
• High level of integrity, take accountability of work and good attitude over teamwork.
• Take initiative to improve current state of things and adaptable to embrace new changes.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions
• Demonstrate high level of integrity and accountability
• Take initiative to drive improvements and embrace change
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.