Assistant Manager, Network Services

Hiring For the Position of Assistant Manager, Network Services Client based in KL

Job Type :Contract for 12 months and Extended

Open to ALL

Minimum 5-7 Years of Experience

Job Descriptions :

Assistant Manager, Network Services

Technical Roles and Responsibilities (Voice):

Support a wide range of voice products including PBX, VoIP, SIP hosted both on prem and in the cloud.

Stay informed and in tune with the latest methodologies, best practices, trends in relevant sector by self-guided via Ai ( Copilot or etc)

At least 2+ years practical experience in network administration with technical knowledge in any minimum ONE of Voice/PBX/UCaaS deployments with Cisco voice,Audiocodes ,Microsoft (Teams) etc. is highly desirable

Achieve MS‑700 certification or actively engage in the learning path toward certification

Minimum Job Requirements: Experience:

• University Degree (Bachelors or Masters) or equivalent work experience

• Minimum 6 years specializing in Networking

• Hands on experience on network design including system integration

• Excellent analytical, problem solving, and time management skills

• Experience in working with and governing suppliers performance in an outsourced environment, OR

• Life insurance experience within a regional or multinational scope will be an advantage

• Experience within a decentralized organization, preferably within the Group unit

• Sound understanding of IT operating model design and best practices

• Team player adept at collaborating with internal & external parties to develop ideal solution for the business

• Strong decision maker, with transparent & timely communication & follow-up

• Excellent listening, writing, speaking, presentation and facilitation skills

• Flexible, hands-on and able to work in a fast paced, high pressure, client-focused and collaborative environment

Technical Roles and Responsibilities (Voice):

• Support a wide range of voice products including PBX, VoIP, SIP hosted both on prem and in the cloud.

• Assist in leading project roll out and troubleshooting for supported services.

• Apply best practices, strategies, methodologies, and approaches to Voice Services

• Create and review operational documentation as required.

• Create and manage a governance best practice to maintain the quality and security of platform across all the local BUs.

• Measure, collaborate and lift capability of the service to from vendor teams

• Work closely with Network, Security and Cloud teams to ensure the delivery of secure and stable services.

Interested Candidates Can share resume to [Confidential Information]