Associate - Policy Member Maintenance (1 Year Contract - HK Region)

Job Responsibilities:

• Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.

• Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.

• Ensure meeting personal quality, efficiency, turnaround time, and attendance benchmark.

• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirement.

• Ensure team operating efficiency.

• Correspond and reply via email to business partners or intermediaries on clarification and enquiries on the cases received (if any.).

Job Requirements:

• Education: Degree in Business Management or any field of study.

• Language: English & Mandarin to support HK Region.

• Positive demeanor and willingness to share and learn.

• Ability to work under pressure with minimal mentorship and is a phenomenal teammate

• Fresh graduate are encouraged to apply.

• Forward thinker in anticipating the potential problem that may arise and provide proactive solutions promptly.

• Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday).

• The role is required to follow Hong Kong working calendar.

• Willing to work in Cyberjaya & Putrajaya.