WHY JOIN US

• We practice a vibrant & energetic office culture.

• We provide opportunities for career advancement within the company.

• Good performance is always rewarded accordingly.

JOB RESPONSIBILITIES:

What you will do:

• Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
• Ensure the quality and availability of audio, video, transport stream, and network services.
• Investigate system faults, perform root-cause analysis, and implement corrective actions.
• Respond to incidents and service interruptions within agreed service levels.
• Perform system upgrades, patching, maintenance, and platform enhancements.
• Generate operational and performance reports and recommend service improvements.
• Maintain system documentation, operating procedures, and technical records.
• Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
• Participate in project implementation, testing, commissioning, and acceptance activities.
• Support 24x7 operational requirements, including shift work and on-call support when required.

Technical Skills

• OTT Platform Technologies
• Media Encoding and Transcoding Technologies
• Broadcast Workflow and Media Delivery Systems
• TCP/IP Networking
• Multicast Networking
• Transport Stream Analysis
• SQL and MySQL Databases/Scripting
• AWS Cloud Services
• Server and Storage Infrastructure

REQUIREMENTS:

Who you are:

• Bachelor Degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
• Diploma holders with relevant experience are encouraged to apply
• Open to Fresh Graduate!
• 1-2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
• Strong troubleshooting and analytical skills.
• Able to work on 12-hour rotational shifts and irregular hours when required.

Core Competencies

• Problem Solving and Root Cause Analysis
• Critical Thinking
• Team Collaboration
• Communication and Interpersonal Skills
• Incident Management
• Adaptability and Flexibility
• Continuous Learning
• Attention to Detail
• Ability to Work Under Pressure
• Proactive and Innovative Mindset