About the Role:
We are seeking a skilled Business Analyst / Process Analyst with strong expertise in the insurance and claims domain. The ideal candidate will play a pivotal role in defining processes, gathering and documenting requirements, and ensuring seamless collaboration between business stakeholders and technical teams.
Key Responsibilities:
- Analyze, define, and optimize business processes within insurance and claims operations.
- Elicit, validate, and document business requirements, user stories, and process flows.
- Collaborate with stakeholders to translate business needs into functional specifications.
- Support solution design, testing, and implementation to ensure alignment with business objectives.
- Identify process improvement opportunities to drive operational efficiency and compliance.
Requirements:
- Proven experience as a Business Analyst / Process Analyst within the insurance and claims industry.
- Strong skills in requirement elicitation, documentation, and user story creation.
- Proficiency in process mapping and business process modeling techniques.
- Excellent stakeholder management and communication skills.
- Ability to work independently while contributing to cross-functional teams.
