Business Development Manager

Business Development Manager (Hair Industry)

We are looking for an experienced and results-driven Business Development Manager to lead our business development team and drive sales growth within the assigned territory. The ideal candidate should have a strong background in the professional hair industry, with proven experience in developing distribution channels, managing salon accounts and leading a sales team.

Key Responsibilities

• Develop and execute sales strategies and business development plans to drive business growth and market expansion.
• Identify, negotiate and secure new distribution channels and business opportunities within the assigned territory.
• Lead and motivate the Business Development team to achieve sales targets and business objectives.
• Work closely with the Marketing and Education teams to plan and execute sales campaigns, promotional activities, salon events and educational seminars.
• Develop new business opportunities by identifying potential clients, acquiring new accounts and strengthening existing business relationships.
• Prepare and manage sales budgets, forecasts and business plans, ensuring timely execution and achievement of targets.
• Provide guidance, coaching and support to the sales team to improve sales performance, account development and customer engagement.
• Identify the technical and business development needs of individual salons and distribution partners to support their growth.
• Build and maintain strong relationships with distributors, salon owners and key accounts to encourage long-term business partnerships.
• Handle customer and distributor enquiries, resolve issues promptly and ensure a high level of customer satisfaction.
• Conduct quarterly business reviews with key accounts to evaluate performance, review sales targets and identify growth opportunities.
• Monitor team performance, provide regular feedback and implement improvement plans where necessary.

Job Requirements

• Diploma or Degree in Business Administration, Marketing or any related discipline.
• Minimum 5 years of sales experience, with at least 3 years of experience in the professional hair industry.
• Familiarity with the professional hairdressing and coiffure industry, including salon operations and distribution channels.
• Proven track record in achieving sales targets and developing new business opportunities.
• Experience in leading, coaching and motivating a sales team.
• Strong relationship-building, negotiation and influencing skills.
• Good analytical, strategic thinking and business acumen.
• Excellent communication, interpersonal and presentation skills.
• Proficient in English, Bahasa Malaysia and Mandarin to communicate effectively with clients and stakeholders.