About WhiteCrow
We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.
About our client
Our Client operates in the Semiconductor Manufacturing Industry, with its headquarters rooted strongly in Switzerland. It has its branches spread to more than 29 countries, providing employment to more than 2,000 people all over the world. Their core business is to develop and manufacture Vacuum Valves and other products related to it.
As a Business Process Analyst – Supply Chain (Planning), you will be responsible for...
Process Documentation and Modelling:
- Collaborating with business stakeholders and process owners to understand and document existing processes using BPMN notation.
- Creating detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)
- Ensuring that all process documentation is clear, consistent, and follows best practices in BPMN modelling.
- Adopting Single Source of Truth concept, utilize BPMN-tool to create, update, and maintaining process documentation in a centralized and accessible manner.
- Ensuring process KPI are documented
Process Analysis and Optimization:
- Working with process owner to analyse processes & identify inefficiencies, bottlenecks, and areas for improvement.
- Working with process owner & cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.
- Validating process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team
System Knowledge & Analysis:
- Understanding D365 system logic & guide users to follow the documented planning processes & principles during day-to-day operation
- Being able to drill through system data & perform analysis per business request
What you already have...
- Bachelor's degree in supply chain management, Business Administration, Management, Information Technology, or a related field. Masters degree is a plus.
- Proven experience (typically 3+ years) in business process management, process documentation, or related roles.
- At least 8 years working experience in operational supply chain functions (demand & supply/material planning)
- Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.
- Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.
- Flexible to take on ad-hoc assignment or project as necessary.
- Logical & Analytical mindset with the ability to identify process improvement opportunities through data analysis.
- Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.
- Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).
- Familiarity with compliance and regulatory requirements related to business processes.
