About the job
We're looking for a proactive and organized Client Servicing Executive with experience working in or with digital media agencies, ideally from a planning or client servicing background. This person will support business development leads, managing campaign execution, client communication, and performance tracking to ensure the delivery of high-impact digital solutions.
What You'll Do
Client Support & Communication
- Assist in managing day-to-day communications with clients and agency partners.
- Gather client requirements and translate them into clear internal briefs.
- Build trust and rapport with clients by providing timely updates and professional support.
Campaign Execution & Coordination
- Work closely with internal teams (Ad Ops, Creative, Influencer Marketing, Publisher Growth) to ensure smooth execution of campaigns.
- Monitor campaign timelines, assets, and delivery to meet client expectations.
Reporting & Performance Tracking
- Support the preparation of post-campaign reports with performance metrics and insights.
- Help identify opportunities for optimization or upselling based on campaign performance.
Internal Collaboration
- Collaborate with Business Development in preparing pitch decks and proposals.
- Participate in brainstorming sessions and contribute market or category insights from past agency work.
Who You Are
- 1–2 years of experience in a digital media agency, preferably in client servicing or media planning. (Fresh graduates are welcomed)
- Familiarity with digital ad platforms (Google, Meta, programmatic DSPs) and performance metrics.
- Strong communication skills, attention to detail, and a teamplayer.
- Curious, reliable, and passionate about digital media and client success.
- Fluent in English (written and spoken), and other languages would be a plus.
Why You'll Love It
- Competitive Salary
- Performance Review (twice a year)
- Yearly Performance Bonus
- Annual MVP Awards
- Work in a professional, active, international, and dynamic environment
- Good chance to explore new trends in the digital market
