We are partnering with a growing technology company in the semiconductor and electronics sector that is expanding its quality engineering team. They are seeking a Customer Quality Engineer to manage customer quality issues, drive corrective actions, and ensure continuous improvement in product and process quality.
Responsibilities:
- Manage and analyze customer feedback, complaints, and defect issues; coordinate with internal teams to drive corrective and preventive actions.
- Handle defective product cases at customer sites, including re-inspection, segregation, and repair coordination.
- Prepare and communicate quality reports to customers, including 8D reports and investigation findings.
- Coordinate customer process audits and ensure improvement actions are implemented and verified.
- Work closely with FAE and internal teams to resolve quality issues at customer sites and report outcomes to management.
- Prepare and provide product quality documentation required by customers.
- Support continuous improvement initiatives and perform other quality-related tasks assigned by supervisors.
Requirements:
- Bachelor's Degree in Electronics, Communications, Computer Science, Management, or related fields.
- Minimum 3 years of experience in quality-related roles, preferably in electronics or semiconductor environments.
- Strong knowledge of quality tools and methodologies, with the ability to analyze quality data and drive process improvements.
- Good communication, coordination, and problem-solving skills with strong execution capability.
- Experience in the semiconductor industry (wafer fab, assembly & test, or IC design) is an added advantage.
- Basic communication skills in English to support customer interactions, Mandarin is an added advantage.
How to apply:
To apply online, please click on the appropriate link.
