Job Description

Company Description

Budget Champ Sdn. Bhd. is a Malaysian specialty chemical manufacturer established in 1998 and based in Klang, Selangor. We develop and supply tailored chemical solutions, supported by technical expertise, to help customers improve product performance and production efficiency.

Our work is closely connected to the rubber and glove-manufacturing industry, requiring reliability, quality and practical problem-solving. We value teamwork, customer-focused service and continuous learning.

Joining Budget Champ means working in a specialised industrial environment where your contribution can support real customer and production needs. We welcome individuals who are willing to learn, collaborate with experienced colleagues and develop their capabilities in a growing technical business.

Role Description

To support our customers and coordinate daily order-related activities.
Respond to customer enquiries by phone and email
Process orders and provide updates on deliveries and product availability
Coordinate with the Sales and Technical Support teams
Follow up on customer requests and resolve issues promptly
Maintain accurate customer and order records
Prepare basic documents and support account-management activities
Suggest improvements to customer-service processes

Required Competencies

Relevant customer-service experience or fresh graduates are welcome
Mandarin-speaking candidates are preferred
Good spoken and written English; Malay or other languages are an advantage
Basic Microsoft Office and computer skills
Familiarity with order processing, records, document filing or accounting systems
Good communication, attention to detail and problem-solving skills
Customer-focused, reliable, cooperative and willing to learn