Customer Service

PERSOL Malaysia

2-4 Years

MYR 3,000 - 3,200 per month

Malaysia, Johor

Posted 14 hours ago
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Job Description

-Process POs, confirming pricing, organizing documents, arranging shipments both domestic & international, ensuring timely delivery while ensuring customer satisfaction

-Update forecast, customer purchase orders, shipment status etc in ERP system as well as file keeping

-Communicate with all related internal and external stakeholders including customers

-Resolve any issues that arise such as delayed shipments, damaged goods, or product specification errors

-Any ad hoc duties required

MUST TO HAVE:

-Min 2 years experience in sales support specifically international shipment coordination, with extensive knowledge in customs, shipping documents, tax etc