Customer Service Specialist

0-2 Years

This job is no longer accepting applications

Job Description

Job Responsibility

The main responsibilities are to do middleman trading of domains & websites and customer service with buyer and seller.
Foster and nurture robust client relationships by understanding their unique needs and delivering customized solutions.
Serve as the main point of contact for clients, addressing inquiries promptly and ensuring high levels of customer satisfaction.
Compile regular sales reports, analyze performance metrics, and make data-driven recommendations to achieve and surpass targets.
Contribute valuable insights and recommendations to drive continuous improvement in processes and outcomes.
Cultivate relationships with potential clients and industry experts, expanding our network for strategic business growth.

Job Requirements

Minimum qualification of SPM or equivalent.
Proficient in both Mandarin and English with excellent communication skills.
Recent graduates are encouraged to apply, fostering a dynamic and diverse work environment.
Proficient in office software applications with a swift typing speed.
Demonstrated ability to learn quickly, think creatively, and solve problems effectively.
Strong team collaboration, a customer-centric approach, and the ability to thrive in high-pressure situations.
Positive mindset, dedicated work ethic, passion for the job, and strong teamwork abilities.

Job Benifits