Customer Service Specialist

Support the Planning Department by performing daily routine task and initiate process improvement related to planning.

• Delivery Note creation, complete with required Header text information – Daily and monthly closing are critical activities to support logistics and Plant processing. Requires interaction with Project Managers and accuracy.
• Sales Order creation for Aftermarket and Services SO / CCSTO.
• Sales views extension and set-up to MTO. Interco/SUB-Con/RTV
• Control on the PR Automation process; to firm the Auto PR created in SAP.
• NCR monitoring: to run report, circulate and alert material planners on aging NCR under their bucket.
• Assisting Material Planner in shop packet preparation.
• Manage Major/ Minor revision documents handling and recording.
• Download reports (Backlog, ZMOA, etc.) on weekly basis to help monitor demand/ supply movement in SAP.
• Follow up on ZMRES components with Material/ Production Planners.
• Provide weekly balance to PTS update.
• Backup on NOI (Notice of Inspection) Management for supply chain dept.
• Creation of Scrap invoices (required on the day) for Vendor MCK/ Chemalaya.
• Ad-Hoc reporting support as needed by Group Manager
• Administer office supplies/ stationery/ pantry for Project Dept.
• HSE submission (RIR & OI) and OTC compliance as part of the company KPI.
  
  

Min. Diploma in any related field of study. Preferably Degree in any related field.