Search by job, company or skills

Customer Success Specialist - English

Customer Success Specialist - English

TP Health
0-2 Years
Not Disclosed
  • Posted 12 hours ago
  • Be among the first 10 applicants

Job Description

About the Company

Work in Malaysia with TP! English Customer Support Role Earn up to RM 3,500/month Location: Penang, Malaysia Hey there! Looking for an international job experience in a tropical paradise Join TP Malaysia as an English-speaking Customer Support Specialist – and we've got your move covered!

About the Role

English Customer Support Role in Penang, Malaysia, supporting a global brand as an English-speaking Customer Support Specialist.

Responsibilities

  • Support customers with orders & questions (via phone & email)
  • Stay calm, professional, and helpful
  • Handle personal data with care & accuracy
  • Share feedback & help improve the customer experience
  • Keep learning & growing with your team

Qualifications

  • Have a Diploma or Bachelor's Degree in any field
  • Experience in Customer Service industry is a plus

Required Skills

  • Speak and write English at B2 level or higher
  • Type 40+ words per minute with 90% accuracy
  • Know your way around a computer (MS Office, Windows, etc.)
  • Have at least 6 months of customer service experience
  • Love helping people & solving problems
  • Want to learn and grow in a fast-paced environment

Pay range and compensation package

  • Earn up to RM 3,500/month
  • Live & work in sunny Penang
  • Paid training & career growth
  • Work with a global brand

Equal Opportunity Statement

TP Malaysia is committed to providing equal employment opportunities and fostering an inclusive, diverse work environment for all employees and applicants.

Note: There's no visa sponsorship for this role. For Expat, you can apply with spouse visa or PR in Malaysia

More Info

Job Type:
Industry:
Employment Type:

Key Skills

Windows

About Company

Similar Jobs

0-2 yrs
Penang, Malaysia
Skills:
Microsoft Office, Customer service or reservation systems, Microsoft Windows, Customer service
0-2 yrs
Penang, Malaysia
Skills:
Microsoft Office, Customer Service Orientation, Microsoft Windows, Customer Expectations Management, Customer Results Solutions focused, Critical Thinking, Good reasoning and analytical skills, Active Listening Skills, Proactive attitude, Ability to handle queries and objections in a professional manner
Penang, Malaysia
Skills:
Windows, Ms Office