Kelly Outsourcing & Consulting Group (KellyOCG) is a leading provider of global talent management solutions, including managed service provider (MSP), recruitment process outsourcing (RPO) solutions and talent advisory services. We are proud of our reputation for doing things differently – through the services we deliver and the people we attract. Our commitment to our clients is to help them attract incredible talent, just as we want like-minded people who are committed, passionate and love to deliver outstanding results to be part of our success!
If you want to
- Be part of an awesome company certified by Great Place to Work
- Be incredibly successful in your work and continue to learn the latest recruitment skills and technology tool
- Have flexible work arrangement and enjoy numerous fringe benefits and bonus payouts
KellyOCG has all the boxes checked!
About your role
The reporting analyst will be responsible for running/publishing, maintaining, and editing existing reports that are needed to support the practice. Utilizing Vendor Management System (VMS) & Other Software to provide information through the manipulation / analysis of data and reports to track performance, compliance, and trending metrics, related to specific customer(s) program(s) with unique/special requirements. Assist Practice Management, Program Management Office and Process & Performance Excellence Team with analysis and reporting of data supporting the Contingent Workforce Outsourcing (CWO), Independent Contractors (IC)/Statement of Work (SOW) and Recruitment Process Outsourcing (RPO) practice
Key Responsibilities:
- Prepare and support standard practice reporting including but not limited to; Service Level Agreement (SLA), Key Performance Indicator (KPI), Quarterly and Annual Business Reviews (QBR/ABR), program performance dashboards and other reports.
- Prepare and support Ad-hoc reporting needs requested by program sponsors (client), Program Management Office (PMO), practice leadership and department seniors.
- Research, analyze and implement recommendations to resolve/streamline reporting to ensure data integrity and accuracy in reporting
- Support new account implementation through the recommendations of measurements, controls and analysis and responsible for developing new reports
- Participate and provide assistance during customer/internal contractual audits to provide insight into trends and observations on the metrics
- Other related job duties as assigned.
- 5 years of experience in technical or business work experience in analysis, reporting, Finance, Accounting, IT VMS program or operations support strong analytical, mathematical, PC skills -requiredMust be an advanced Excel user familiar with advanced logical formulas, data summarization techniques, charting, and macros/VBA required.
- Experience analyzing and trending large amounts of data-requiredExcellent communication skills including verbal, written, and listening-requiredAbility to work confidently with multiple levels of the Internal practice team-requiredAbility to interpret customer needs, problem solve, and make recommendations-requiredAbility to work independently - required.
- Ability to independently verify completeness & accuracy of work product-requiredMust demonstrate initiative and self-motivation-requiredEfficient time management skills to meet reporting deadlines-required.Experience with the following is Preferred but not required.
