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Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire a Databasae Administrator. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Key Responsibilities
- Handle complex incident management
· Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
· Coordinate with internal teams and external vendors to manage service requests, incidents, problems and ensure adherence to SLAs
· Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes
· Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
· Collaborate with technical teams to address product-related service issues and recommend improvements
· Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement on findings root cause to implement solutions
· Ensure documentation is up to date for all operational processes, incidents, and service management workflows
· Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operational efficiency
· When/where required, be contactable for escalations and support, on and on-call standby basis during out of office hours.
Deploy Changes as and when needed or based on business requirement
Educational Background
· Degree or equivalent in Computer Science
Qualifications
· Electronic Engineering or equivalent Telecommunications in-country degree qualification
· Recognized industry certifications such as RHCSA/RHCE, MongoDB
· ITIL v4 Foundation Certificate
Minimum 3-5 years experience in application/system support domain. Must have dealt directly with external customers delivering to SLAs.
· Operating System: RHEL 7/8
· Database: MongoDB
· Minimum 2 - 3 years experience in ACM domain, where applicable.
· Airline experience and/or ATI know-how
WHAT'S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information]. Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Meenakshi
Avensys Consulting Pte Ltd
EA License 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy.
Job ID: 146124987