Director of Food And Beverage

Requirements

Bachelor's Degree or Diploma in Hospitality, Business, Hotel Management, or related field.

Minimum 8–10 years of senior leadership experience in hospitality, fine dining, luxury hotels, premium restaurants, or high-volume lifestyle dining.

Proven experience managing multi-outlet or large-scale F&B operations.

Strong track record in:

• P&L management
• Team leadership
• Guest experience
• Operational systems
• Business growth

Strong understanding of premium hospitality and fine-dining operations.

Excellent leadership, organisational, and decision-making skills.

High emotional maturity and professionalism.

• Willingness to work operational hours and be highly present during peak services.

Key Responsibilities

1. Operations Leadership

• Oversee daily F&B operations and ensure smooth service execution.
• Maintain high operational and service standards across all areas.
• Ensure strong coordination between FOH and BOH teams.

2. Financial Performance

• Drive sales and profitability.
• Monitor labour cost, COGS, and operational expenses.
• Ensure financial targets and budgets are achieved.

3. Guest Experience

• Deliver exceptional guest experience and fine-dining service standards.
• Handle VIP guests and service recovery professionally.
• Build customer loyalty and repeat patronage.

4. Team Leadership & Development

• Lead, coach, and develop outlet leadership and service teams.
• Build a strong culture of accountability and teamwork.
• Support hiring, training, and succession planning.

5. Operational Excellence & Compliance

• Ensure SOPs, hygiene, safety, and service standards are consistently followed.
• Resolve operational issues quickly and effectively.
• Maintain overall operational readiness.

6. Business Growth & Brand Support

• Support new openings, promotions, and business initiatives.
• Work closely with marketing and management on brand growth.
• Build strong relationships with key stakeholders and suppliers.