E-Commerce Executive

RESPONSIBILITIES:

• This role will support the implementation of E-Commerce initiatives for the brand.
• Processing online orders and liaising with warehouse & logistics partners for pick up
• Attending to customers inquiries and provide good customer service
• Create, update and ensure proper website products and content and listings on various Marketplaces
• Maintain an accurate product catalog (pricing, copy, imagery, etc.) on all Marketplaces and own website
• Collaborate across marketing, design, and operations to set up new products & promotions online
• Build and maintain all promotional tools and campaigns (promo codes, gift with purchase, online brand day, etc.)
• Manage the web merchandising operations calendar base
• Create merchandising messages and seasonal assortments that incorporate the Brand's objectives based on strategy from senior management
• Run an analysis of different product/marketing campaigns
• Work with team to build out short-term and long-term product road maps

REQUIREMENTS:

• 1 to 3 years of experience in any E-commerce operations or of similar capacity. Fresh graduates are also encouraged to apply.
• Familiarity with online content development tools and campaign management 
• Experienced in managing digital channels across website and marketplaces (Shopify, Shopee, Lazada)
• Capable of working across different teams and stakeholders
• Comfortable in a fast-paced environment and adaptable to changes
• Team worker and responsible disposition, able to work independently.
• Familiarity with Shopify and marketplaces would be an added advantage