Executive, Account Management

Frencken

1-3 Years

Not Disclosed

Malaysia, Selangor

Posted an hour ago
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Job Description

MECHATRONICS MALAYSIA

Frencken Mechatronics Malaysia pride ourselves on our commitment as a full-service main supplier with a strong reputation as a problem-solving technology partner for the manufacture of high-precision industrial machinery and capital equipment for global original equipment manufacturers (OEMs). Since our establishment in 2005, we have diligently served renowned global leaders in semiconductor, industrial automation, analytical, and medical industries.

Our core competencies in the development and production of precision-engineered systems, complete machines, complex electromechanical assemblies, high-precision parts and components, as well as global supply chain management, have positioned us as a key player in the manufacturing sector.

Key Responsibilities

Monitor customer orders across departments to ensure timely completion and delivery.
Follow up on sales order fulfilment and update customers on order status and progress.
Prepare, review, and manage quotations and related documentation.
Liaise with existing and potential customers to strengthen business relationships.
Prepare monthly sales reports and track project milestones and deliverables.
Maintain and enhance long-term relationships with key customers.

Requirements

Diploma or equivalent qualification in any discipline.
Minimum 1 year of experience in customer service or sales administration — experience in a manufacturing environment is an added advantage.
Proficient in Microsoft Office; knowledge of SAP System is an advantage.
Strong communication and interpersonal skills, with the ability to engage effectively at all levels.
Excellent planning, organizational, and follow-up skills.
Proactive, positive, and team-oriented attitude.

What Benefits Do We Offer