Executive, Digital & Content

Set in Malaysia's rapidly developing capital our hotel is located in the heart of KL Eco City Bangsar and directly connected to LRT Station and KTM Commuter Station. Amari Kuala Lumpur is ideally located in between Kuala Lumpur and Petaling Jaya with 252 guest rooms ranging from well- appointed Superior rooms, Deluxe rooms, Club Deluxe rooms and Club One Bedroom Suites.

Responsibilities

• Manage and execute social media strategies in line with brand and business objectives
• Create and maintain social media content calendars and posting schedules
• Design creative graphics and promotional materials using Adobe Photoshop and Illustrator
• Write engaging and brand-consistent captions, content, and social media copy
• Support the production of marketing collaterals, including posters, flyers, banners, menus, and in-room materials
• Manage day-to-day social media activities, campaigns, promotions, and community engagement
• Build and engage online communities, including guests, loyalty members, and followers
• Collaborate with influencers, bloggers, KOLs, and media representatives to enhance brand visibility
• Respond to basic guest inquiries on social media and escalate issues when necessary
• Support digital advertising campaigns to increase brand awareness and drive engagement
• Monitor online reputation, social media trends, and user-generated content
• Conduct competitor and market analysis to improve campaign performance
• Prepare social media performance reports and recommend improvements
• Educate and support team members on social media best practices and reputation management
• Ensure all content and communications align with brand guidelines and tone of voice

Qualifications

• Bachelor's degree in Hospitality Management or related field
• 1–3 years of experience in social media, content creation, design, or a similar role
• Proficient in Adobe Photoshop and Illustrator
• Good writing skills with attention to tone, clarity, and engagement
• Basic understanding of social media trends, algorithms, and best practices
• Good eye for design, layout, and visual storytelling
• Able to multitask and work in a fast-paced environment
• Photography or videography skills
• Basic video editing (e.g. Premiere Pro, CapCut)

The position is open to local and permanent residents only.