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- LO Preparation and Accuracy:Responsible for the preparation and accuracy of LO/SLO/LN upon receipt of approved credit applications from ARMs, ensuring all documents are accurate, complete, consistent, and transcribe all terms and conditions as per approved CA/CR.
- Compliance and Policy Adherence:Ensure all operations comply with internal policies and approved CA, protecting the Bank's interest by maintaining proper records and adherence to policy and procedures.
- Performance and Deadline Management:Assist the unit head or team leader in managing team performance, supporting the achievement of deadlines for the preparation of offer letters, and ensuring the turnaround time (TAT) for LO/SLO/LN issuance is met.
- System Utilization and Support:Utilize banking systems such as LOAD$, AS400 (HOINQMENU), and SCLAS for maintaining pre-approved HP limits and checking customer information, thereby providing guidance and support to Business Centre and ARMs on LO related matters.
- Collaborate with team to ensure timely preparation of LO/SLO/LN and managing customer expectations for both internal and external customers to promote good customer experience.
- To maintain proper records and ensure compliance to policy and procedure and Bank's interest is protected at all times.
- To maintain confidentiality of borrower's information at all times
JobRequirements:
- Malaysian citizen.
- Bachelor's Degree or equivalent holder.
- 3 years and above related experience of credit documentation.
Experience/Skills
- Strong communication and interpersonal skills
- Knowledge in land laws/Companies Act or credit documentation is preferable
