We are currently seeking a
Finance Executive (Account Receivable) to join DHL eCommerce Malaysia!
The Accounts Receivable Executive is responsible for managing and overseeing the company's accounts receivable processes. This role involves ensuring timely collection of payments, maintaining accurate financial records, and providing excellent customer service to clients regarding their accounts.
Key Responsibilities
- Focus on cash collection ensuring that the collection target is achieved
- Monitor overdue debts consistently, prioritizing problem debts accordingly
- Issue dunning notices and statement of accounts to ensure timely payments
- Follow up with customers via email and phone calls regarding overdue payments
- Reconcile accounts receivable ledger to ensure all payments from customers are accounted and properly posted
- Investigate and allocate unmatched cash received
- Resolve dispute, manage issuance of Credit Notes/Debit Notes (CN/DN) and process refund
- Monitor customers credit limit
- Establish business partnering with customer and other departments
- Collaborate with the customer service, sales and operations teams to resolve customer accounts queries
- Maintain accurate records of all transactions and update customer account details regularly
- Monitor and submit bad debt provision and journals
- Support month end closing by providing AR-related report and reconciliations
- Assist with audits and compliance reviews related to receivables
- Propose continuous improvements on current process
- Involve in ad hoc assignments if necessary
Requirements
- Sound professional experience in Finance at least for 2-5 years
- Completed business (technical) university degree with a focus on Finance / Controlling / Accounting
- Outstanding cost awareness and affinity for numbers
- Proficiency in MS Office (Excel)
- Excellent knowledge in VBA Macros and Power point
- Strong conceptual thinking/mind-set required to develop and operationalize processes
- Flexibility and ability to handle pressure
- Software skills (SAP)
- Meticulous and attentive to details
- Inquisitive and analytical
- Excellent communication & interpersonal skills
