Financial Analyst

Responsibilities include resolving inquiries regarding AP/AR, processing invoices, maintaining accurate records, performing reconciliations, and using ITSM tools to track issues and ensure regulatory compliance.

Key Responsibilities

To provide Level 1 support to users and registered vendors on finance-related processes, including invoice verification, staff travel and claims, limit of authority (LOA) compliance, and vendor/customer master data management. The support aims to address inquiries and resolve issues at first contact, with timely escalation to relevant Level 2 support teams as required.

Required Skills & Qualifications

· Technical Skills: Proficiency in Microsoft Office (Excel) and ERP systems (e.g., SAP, Oracle, NetSuite).

· Financial Knowledge: Understanding of accounting principles and financial regulations.

· Communication: Strong interpersonal skills to effectively assist users or customers.

· Experience: Previous experience in a helpdesk, customer service, or finance support role, typically 1–3 years.

· Education: A bachelor's degree in accounting, finance, or a related field is often required.