Fraud Operations Associate - ShopeeFood

Shopee

Malaysia, Kuala Lumpur

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Job Description

Job Description:

Perform investigations on suspected fraudulent activities and identify emerging fraud patterns or abuse trends.
Conduct detailed analysis of transactions, user behavior, and account activities to detect potential risks.
Collaborate with relevant internal teams (e.g., Customer Service, Operations, etc.) to resolve fraud-related issues efficiently.
Prepare reports, case summaries, and analytical insights for management review.
Support the development and enhancement of Standard Operating Procedures (SOPs) related to fraud prevention and control.
Assist in continuous improvement initiatives to strengthen fraud detection systems and operational workflows.

Requirements:

Strong analytical and problem-solving skills with the ability to interpret data effectively.
High attention to detail and accuracy in handling sensitive or complex information.
Strong written and verbal communication skills.
Proficiency in Microsoft Excel or Google Sheets (experience with SQL or data visualization tools will be an advantage).
Ability to work both independently and collaboratively in a fast-paced environment.
Ability to multitask and work under minimal supervision
Comfortable handling confidential information

More Info

Job Type:

Permanent Job

Industry:

Internet /E-commerce

Employment Type:

Full time

About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 136952801

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